Strategic Warranty Services<sup>TM</sup>

Strategic Warranty ServicesTM

SWS(TM) provides warranty solutions to manufacturers and retailers in the home construction and building products industry.  We are an efficient single-source supplier with solutions that range from incoming consumer call centers and inspection services to claim resolution, all configured to optimize your company's warranty exposure and management.

Services Include

  • Consulting 
  • Call Center 
  • Claims Administration 
  • Field Inspections 
  • Contractor Management 
  • Reports 
  • Data 
  • Outsourcing 

Benefits

  • Increased efficiency: Our comprehensive suite of warranty solutions eliminates the need for multiple vendors, saving you time and money by providing one contract, one bill, predictable costs, third-party objectivity, expert field force personnel, customized web-based inspection reporting and enhanced end-user customer service. 
  • Protect and enhance brand reputation: Our expert field personnel deliver excellent end-user customer service, thereby protecting and enhancing your brand's reputation. 
  • Increased productivity: Our complete, accurate reports make it easy to understand the cause, location and incidence of a warranty problem, often preventing a local problem from becoming a national one. 
  • Fewer distractions: When SWS is handling your warranty claims, your staff is free to concentrate on your core business, knowing that these issues will be quickly and effectively handled.

Contact Us

For more information on SWSTM solutions, please contact:

Larry Thomas
Chief Executive Officer-USPC
404.300.0250

Or email solutions@us.crawco.com