Audio and Video

A collection of videos about Crawford and issues that concern the insurance and claims management industry.

About Crawford

Many Face of Crawford (2:51)
Crawford’s Human Risk division is an industry-leading resource providing employee absence management and health and safety service solutions with qualified professionals, including adjudicators, case managers, return to work coordinators, occupational therapists, workers’ compensation consultants, occupational health and safety specialists and a vast national network of traditional medical professionals and non-traditional practitioners.

Crawford 360° (7:12)
Integrating digital innovations with enhanced service plug-ins, supporting the progression of the file through each phase of the claims cycle. Our seamless, full-service claims management solution expedites the claims process through leveraging the appropriate experts, use of assessment and risk mitigation tools, data management and analytics capabilities, and professional expertise. The full extent of the Crawford & Company (Canada) Inc. portfolio of services is offered to our clients in a simplified, all-inclusive service solution to enhance the overall claims experience.

The Crawford Global Technical Services® Team (5:59)
Crawford Global Technical Services® (GTS™) is the definitive Crawford offering to major incident claims handling, embracing catastrophic and complex claims, high-value property and casualty claims as well as claims in specialist industry sectors. We possess the largest, most experienced team of strategic loss managers and technical adjusters in the world. View this short video to learn more about GTS and our team of experts.
Message from Pat Van Bakel, President & CEO, Crawford & Company (Canada) Inc. (6:27)
Throughout this short video Pat Van Bakel speaks about the progress made by the organization throughout 2014, highlight areas of growth, expansion of our service offerings, and an overview of our client-centric model. He also provides insight into some of the exciting initiatives that Crawford will be working on in 2015.
Crawford iQ (1:18)
Crawford provides its employees and clients with the most advanced set of Information and Communication Technology (ICT) tools in the industry that are integrated, flexible and user-friendly. Recently, Crawford iQ™ was introduced as a way to simplify our extensive offering of technological services and processes in a way that is easy to understand.
Disrupt or be Disrupted  (1:37)
On Aug. 29, 2017, Pat Van Bakel, President & CEO of Crawford & Company (CanadA) Inc. presented at the Insurance Canada 2017 Executive Forum on disruptors in the claims industry.

About Our Services

A Customer's Story  (4:06)
Crawford’s strength in numbers gives us the ability to handle claims of any size across the U.K. and while this has been put to the test after yet another winter of extremes, the feedback we receive from policyholders and insurers is fabulous. We recently completed a short film alongside Aviva and Merrick Hill Insurance Brokers, telling the real-life story of their customer, a motorcycle dealership called PFK Ling, who suffered a flood claim and lived to tell the tale.
Understanding the Canadian Workers' Compensation System Podcast (8:30)
We discuss the similarities and differences between the Canadian and U.S. workers’ compensation systems. Learn how third party administrators can help you build an effective strategy for workers’ compensation in Canada. To learn more read the accompanying whitepaper.
Crawford Command Center (3:13)
The Crawford Command Center, located in our Atlanta headquarters, provides up-to-the minute information on claims status and key performance indicators that are critical measures of the success of a claims management program.
Introducing Crawford CMS Property ADVANTAGE (4:10)
Using tablet and wireless technology, Crawford CMS Property ADVANTAGE allows adjusters to complete their first site visit and subsequent reports right at the claim scene. This helps to reduce cycle times, manage indemnity and leakage, and reduce claims handling costs.